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TÉN Framework
Technology · Ethics · Regulation

Technology, ethics and regulation for responsible innovation.

The TÉN Framework brings together ECIX TECH’s technology, ethics and regulatory expertise to design and deploy trustworthy, explainable and auditable compliance and artificial intelligence solutions.

  • Secure and governed technology
  • Explainable and reviewable decisions
  • Compliance by design
  • Traceability and human oversight
Trust model
Three layers

Useful automation. Supervised AI. Traceable decisions.

Soft
Corporate platform
Risk management, privacy, compliance, third-party risk, documents, contracts, ...
MIA
AI tailored to the use case
Analyses, evaluates, classifies, reviews, audits... based on review criteria.
TÉN
Governance and trust
Adds limits, traceability, explainability and human control.
TEN framework

What is TEN?

The framework Ecix uses to ensure that solutions, services and the use of AI rely on Technological, Ethical and Regulatory risk management criteria.

T

Technological Dimension

ECIX's technical experience is supported by its software development division, with more than 20 years of experience implementing specific solutions for the legal tech field, and in its innovation area, with more than 10 years of work around the use of mathematics in the compliance function and the development of algorithms with artificial intelligence applied to the interpretability of standards and their compliance.

This fact is reinforced by the close participation with the academic field and with reference institutional and technological ecosystems.

In particular:

  • Complutense University of Madrid (UCM)

    Collaboration of more than 10 years in the framework of applied research in AI, natural language and expert reasoning.

  • INCIBE

    As awardee of three Innovation and Innovative Public Procurement projects, linked to regulatory compliance, cybersecurity and risk assessment.

  • Amazon Web Services (AWS)

    Being part of the AWS Partner Central ecosystem, actively collaborating in the execution of projects based on MIA Enterprise on Amazon Web environments.

    This collaboration with AWS translates into the implementation of certified cloud architectures and aligned with AWS good practices, guaranteeing efficient, secure and governed use of the services. Thanks to this, ECIX provides compliance, security and data management capabilities from design (“by design”), allowing organizations to deploy scalable and reliable technological solutions under internationally recognized standards.

ECIX has a solid framework of certifications that guarantee its ability to design, deploy and operate critical technological solutions in a secure and governed manner. Among them, the ISO/IEC 42001 certification stands out, specific for Artificial Intelligence management systems, which reinforces ECIX's commitment to the governance of the AI ​​life cycle.

E

Ethical Dimension

ECIX maintains an active relationship with associations and forums specialized in security, data governance and risk management, such as professional communities related to ISMS and security and compliance management frameworks.

This participation allows us to incorporate an ethical vision and good practices in the use of AI, especially relevant in contexts where decisions must be explainable, reviewable and aligned with principles of equity, transparency and public responsibility.

N

Normative Dimension

The regulatory dimension of ECIX's contribution is based on the direct and continued experience of its expert teams in Legal Operations and regulatory compliance services, accumulating more than 25 years of professional experience in advising, designing and implementing governance, control and supervision models in public and private organizations.

ECIX's regulatory approach is reinforced by the professional recognition of several of its partners, included in Best Lawyers 2026, in the areas of:

  • Corporate Governance and Compliance Practice
  • Information Technology Law
  • Technology Law
  • Privacy & Data Protection Law

These recognitions endorse a consolidated practice in areas where law, technology and regulation come together, providing a particularly relevant vision for the design and responsible use of Artificial Intelligence systems for both the private and public sectors.

From the point of view of management systems and certified compliance, ECIX has a solid framework of certifications that support its ability to implement and operate governed and auditable technological solutions, including:

  • ISO/IEC 42001, relating to Artificial Intelligence management systems.
  • ISO/IEC 27001, in information security.
  • ISO/IEC 27701, on information privacy management.
  • ISO 9001, in quality management systems.
  • National Security Scheme (ENS), Royal Decree 311/2022.

This set of certifications ensures that solutions such as MIA Enterprise are designed and deployed under principles of regulatory compliance “by design”, incorporating control, traceability, risk management and human supervision mechanisms from the beginning, fully aligned with the requirements of the public sector.

TÉN use case

TÉN applied to eTPRM + MIA

A trust framework for evaluating third parties with assisted AI

eTPRM centralises the supplier evaluation process. MIA helps review answers, analyse evidence, detect inconsistencies and prepare reports. TÉN provides the governance framework so that use of AI and automation happens with clear limits, traceability and human oversight.

Its role inside eTPRM is not to replace the evaluation methodology, but to reinforce it: you can see what was automated, what MIA suggested, what a person reviewed and which final decision was taken.

Explore eTPRM
How TÉN is used in eTPRM

Where TÉN adds value in the process

TÉN is applied at the points in the process where technology, automation or assisted AI intervene.

MIA governance
Defines how MIA is used in the evaluation process, which tasks it may assist and which decisions must remain under human control.
Suggestion control
Distinguishes a preliminary analysis generated by MIA, a team review and an approved final decision.
Process traceability
Helps record relevant actions linked to answers, evidence, comments, results and validations.
Human oversight
Reinforces that critical decisions — final rating, risk acceptance, evidence validation or report issuance — remain with expert teams.
Explainability
Makes results, alerts or recommendations reviewable and understandable for responsible users.
Responsible use of information
Provides criteria so supplier information, evidence and evaluations are used securely, under control and in line with the defined model.
Trust flow

From assisted analysis to a traceable decision

TÉN governs the middle ground between artificial intelligence and human validation.

01
Evaluation
The process starts in eTPRM with forms, evidence and supplier context.
02
MIA analyses
Assisted AI preliminarily reviews answers, documents and inconsistencies.
03
TÉN governs
Limits, traceability and responsible-use criteria for automation are applied.
04
Reviewer validates
Expert teams confirm, correct or reject with professional judgement.
05
Traceable outcome
The final decision is documented, explainable and audit-ready.
Benefits

Benefits of applying TÉN in eTPRM + MIA

A framework that turns useful automation into trustworthy decisions.

More trust in outcomes
AI-assisted evaluations are managed with clear control and review criteria.
Less black-box risk
MIA suggestions can be separated from final human decisions.
Better traceability
The process preserves evidence of analysis, reviews, comments and decisions.
Effective oversight
AI supports the work but does not replace the judgement of responsible teams.
Stronger audit readiness
The organisation can explain how evaluation, review and decision-making happened.
Responsible AI use
Automation is applied with limits, control and alignment to the organisation’s governance model.
3
TÉNGovernance and trust

Supervises, governs and ensures the whole process is traceable, explainable, supervised and trustworthy.

2
MIAAssisted AI

Speeds up and boosts analysis and review with assisted AI, gap detection and draft generation.

1
eTPRMManagement platform

Manages the full third-party evaluation lifecycle in a single centralised environment.

Useful automation

Efficient processes and fewer manual tasks.

Supervised AI

Intelligence that supports the team, always under control.

Traceable decisions

Every action is recorded, explainable and auditable.

TÉN Framework

Technology, ethics and regulation in responsible design

We complement this eTPRM + MIA application with the three dimensions that underpin ECIX’s TÉN Philosophy.

T

Technology dimension

Over 20 years in legal tech, innovation with mathematics and interpretive AI, and collaborations with UCM, INCIBE and AWS. ISO/IEC 42001 certification for AI management systems.

E

Ethics dimension

Active participation in security, data governance and risk-management forums. Decisions that are explainable, reviewable and aligned with fairness, transparency and accountability.

N

Regulatory dimension

Over 25 years in Legal Operations and compliance. Best Lawyers recognition and a certification framework (ISO 42001, 27001, 27701, 9001 and ENS) for auditable, by-design solutions.

TÉN Framework

Apply the TÉN Framework in your organisation

Talk to us about applying a technology, ethics and regulatory approach to the governance of your compliance and artificial intelligence solutions.