Strengthening resilience, traceability, and incident response capabilities in cybersecurity
Challenge
An organization with a limited level of cybersecurity maturity had long relied on ECIX's support in privacy management and regulatory compliance. However, the increase in technological risks and the need to strengthen information protection made it clear that it was important to evolve towards a more comprehensive model of information security and corporate cybersecurity.
Approach
Building on the already established foundation in privacy matters, ECIX promoted a progressive and natural evolution of the service, expanding its scope to include the definition of security policies, the management of technological risks, and the implementation of technical and organizational controls.
This transformation culminated in the creation of an integrated model that combines a Technical Security Office and one Data Protection Office, ensuring a unified and consistent vision between regulatory compliance and operational safety.
The new approach allowed the client to move from a function focused exclusively on privacy to one comprehensive information governance, with the ability to anticipate and manage incidents in a coordinated manner between the technical and legal areas.
Results
The organization succeeded mature its cybersecurity structure organically, without disruptions or additional costs, fully integrating data protection and security functions.
The new model strengthened the resilience, traceability, and incident response capability, while consolidating a cross-cutting safety culture within the company.
The client moved from a purely reactive approach to a strategic and coordinated one, where the Privacy and cybersecurity operate as complementary axes of the same governance framework.
