{"id":28403,"date":"2025-12-04T13:06:43","date_gmt":"2025-12-04T12:06:43","guid":{"rendered":"https:\/\/ecix.tech\/?p=28403"},"modified":"2025-12-17T15:01:45","modified_gmt":"2025-12-17T14:01:45","slug":"integrated-third-party-risk-and-contract-management-in-an-international-gaming-operator","status":"publish","type":"post","link":"https:\/\/ecix.tech\/en\/2025\/12\/04\/integrated-third-party-risk-and-contract-management-in-an-international-gaming-operator\/","title":{"rendered":"Integrated third party risk and contract management in an international gaming operator"},"content":{"rendered":"
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Integrated third party risk and contract management in an international gaming operator<\/h4>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Challenge<\/h2>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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A gaming operator with a presence in Europe and Latin America managed an extensive network of technology providers, payment methods, marketing, support, hosting, cyber security, customer care, etc.

\n\nIt is a highly regulated sector, subject to stringent requirements in terms of<\/b>\n\n

    \n
  • Prevention of fraud and money laundering.<\/li>\n
  • Personal data protection and information security.<\/li>\n
  • Responsible gambling and user protection.<\/li>\n
  • Contractual compliance with regulators and strategic partners.<\/li>\n<\/ul>\n\nThe operator needed:<\/b>\n\n
      \n
    • Consistently assess and rate your suppliers in different risk domains (privacy, cybersecurity, criminal compliance, contractual, etc.).<\/li>\n
    • Manage an international supply chain, with suppliers in several countries and documentation in multiple languages.<\/li>\n
    • Review and improve contracts with its suppliers to ensure that identified risks were reflected in sufficient clauses, obligations and guarantees.<\/li>\n<\/ul>\n\nManual evidence and contract review processes were very costly, slow and difficult to scale as business and regulatory complexity grew.<\/b>.\n<\/p>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Approach<\/h2>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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      ECIX Tech deployed a service Legal Operations<\/b> supply chain, combining the platform with an integrated eTPC<\/b> with the specialised artificial intelligence of MIA Enterprise<\/b>.

      \n\nThe approach was articulated along two main lines:\n

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      1. \n Automated supplier evaluation and qualification (eTPC + MIA)<\/b>\n
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        • \n Centralisation of all suppliers and service lines at eTPC<\/b>with impact levels defined according to the criticality of the service (gaming platform, payments, support, etc.).\n <\/li>\n
        • \n Design of evaluation forms<\/b> advanced for different compliance domains (privacy, cybersecurity, legal person criminal, sectoral regulatory).\n <\/li>\n
        • \n Use of MIA Enterprise<\/b> to automatically analyse the responses and evidence provided by suppliers, even in multiple languages, generating:\n
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          • A risk rating by domain<\/b>.<\/li>\n
          • A overall level of reliability<\/b> per supplier.<\/li>\n <\/ul>\n <\/li>\n
          • \n Visualisation of the entire process in the rating panel<\/b> eTPC, allowing for prioritisation of higher-risk suppliers and informed decision-making.\n <\/li>\n <\/ul>\n <\/li>\n\n
          • \n Review and improvement of supplier contracts through AI<\/b>\n
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            • \n Application of the algorithms of MINE<\/b> for the mass analysis of supplier contracts:\n
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              • Identification of critical clauses<\/b> (security, privacy, outsourcing, audits, responsibilities, incident reporting, jurisdiction, etc.).<\/li>\n
              • Detection of contractual shortcomings or weaknesses<\/b> based on the risks identified at each supplier and the applicable regulatory requirements.<\/li>\n <\/ul>\n <\/li>\n
              • \n Drawing up proposals for contractual improvement, aligning:\n
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                • The actual supplier risk<\/b>.<\/li>\n
                • The compliance obligations<\/b> arising from the gambling sector and international regulations.<\/li>\n <\/ul>\n <\/li>\n
                • \n Integration of the result into internal procurement and legal advice processes, facilitating improved model contracts<\/b> and standard clauses by type of service and level of risk.\n <\/li>\n <\/ul>\n <\/li>\n<\/ol>\n\nAll of this operating in an environment multilingual and multistandard<\/b>combining documentation and communications in several working languages, without losing coherence in the evaluation criteria or in the legal-regulatory recommendations.\n<\/p>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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                  Results<\/h2>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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                  The joint implementation of eTPC<\/b> and MIA Enterprise<\/b>integrated into an ongoing Legal Operations service, enabled the gambling operator:
                  \n\n

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                  • Standardise supplier evaluation<\/b> throughout its international supply chain, with homogeneous risk criteria by domain (privacy, cyber, criminal, regulatory).<\/li>\n
                  • Significantly reduce manual effort<\/b> dedicated to reviewing questionnaires, evidence and documentation, and being able to manage a much larger number of suppliers<\/b> with the same resources.<\/li>\n
                  • Detecting and correcting contractual weaknesses<\/b> systematically, aligning each contract with the risk profile of the supplier and the regulatory requirements of the gaming sector in the different jurisdictions.<\/li>\n
                  • To have a consolidated and updated view of third party risks<\/b>with clear and traceable reporting for internal audits, regulators and strategic partners.<\/li>\n<\/ul>\t\n\nOverall, the project enabled the operator to move from a reactive and highly manual model to a proactive supply chain management<\/b>supported by specialised AI and a compliance platform designed for critical and highly regulated sectors.\n\n\n \n\n <\/p>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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                    Learn more about Client Stories<\/h2>\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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                    \n\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\tSee more\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                    Gesti\u00f3n integral de riesgos de terceros y contratos en un operador internacional de juegos de azar Desafio Un operador de juegos de azar con presencia en Europa y Latinoam\u00e9rica gestionaba una extensa red de proveedores tecnol\u00f3gicos, de medios de pago, marketing, soporte, alojamiento, ciberseguridad, atenci\u00f3n al cliente, etc. Se trata de un sector altamente regulado, […]<\/p>","protected":false},"author":2,"featured_media":28739,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[76,71,80],"tags":[],"class_list":["post-28403","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-etpc","category-legal-ops","category-mia-enterprise"],"yoast_head":"\nGesti\u00f3n integral de riesgos de terceros y contratos en un operador internacional de juegos de azar - ECIX TECH<\/title>\n<meta name=\"description\" content=\"Client Stories: ECIX Tech despleg\u00f3 un servicio Legal Operations integral para la cadena de suministro del operador.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ecix.tech\/en\/2025\/12\/04\/integrated-third-party-risk-and-contract-management-in-an-international-gaming-operator\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gesti\u00f3n integral de riesgos de terceros y contratos en un operador internacional de juegos de azar - 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